Mystica FAQ

How much do I have to pay for a conversation?

During your conversation, the platform will show you in real-time the length of time you have spent talking. It is up to the spiritual advisor to set their rates, and you pay for their time when you start a conversation. Please note:

• You will be billed for every $10 you spend (at the end, you will be billed for the remaining amount)
• The cost of your conversation will be equal to the advisor’s per-minute fee times the duration of the call in minutes (for example, $5/minute for 5 minutes would be $25).

Can I get credit for a chat if I didn’t like it?

If you have a bad conversation, please contact our support team (support@therelationshippsychics.com), and we’ll grant you credit for the chat!

Are there any other fees (like taxes, etc)?

No, the platform only takes additional fees from the advisors, not you.

How is a payment made and processed?

Your card is automatically charged according to the abovementioned rules at the end of the conversation. For longer conversations, partial payments may be captured during the conversation.

Do you guarantee the quality of the advisors on the platform?

While we do everything we can to vet and retain quality advisors, Mystica is a marketplace. It facilitates the connection between you and the advisor. As such, we can not control how each advisor conducts. We provide reviews and other ways to decide who you’d like to connect with.

Contact us For more information about our privacy practices, to request your data be deleted, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@therelationshippsychics.com.